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Want to get in touch? We'd love to hear from you. Here's how you can reach us...

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Call the helpline:

(656) 565-8121
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Email us:

help@banca.com

Location

1550 Bryant Street STE 750, San Francisco, CA 94103

Work Hours

Monday - Saturday: 9am - 7pm Sunday: 12am — 6pm

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Frequently asked questions

Can I pay off my loan early?

Yes, you can typically pay off your loan early. However, it's important to check your loan agreement for specific details, as some loans may have prepayment penalties or fees.

The amount you can borrow depends on various factors such as your credit score, income, and the type of loan. To determine your eligibility and loan amount, we recommend using our online loan calculator or contacting our customer service for personalized assistance.

Yes, we offer refinancing options for eligible loans. Refinancing terms and conditions may vary, so it's recommended to reach out to our customer service or visit our refinancing page for more details.

No, we do not offer banking services.

You can apply for a loan or any other banking product at any time. However, the processing time may vary, and it's advisable to apply well in advance if you have specific deadlines or time-sensitive needs. For more information on application timelines, please refer to our application process page or contact our customer service.